Hemant Yadav is a Service Delivery Manager at MODE.
He has 11 years of experience in Telecom and IT Managed Services, post completing his Master in Business Administration (Project Management) from JNU and Bachelor of Technology (Electronics and Communication) from UP Technical University, India.
Prior to joining MODE Team, Hemant has worked with world leader Telecom OEMs – Ericsson and Huawei, focusing upon Managing Off-Shore Deliveries, Multi-National Teams, Service Quality Assurance and Service Operations Centre in 28 Asian and African Countries.
He is an excellent mixture of Technical & Managed Services Processes Knowledge and Project Management.
He has created value at MODE by integrating best practices of Global Delivery Processes to business needs and thereby driving operational performance.