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Infrastructure Engineering Intern

Nairobi, Kenya

The Infrastructure Intern will be instrumental in supporting the infrastructure needs of all other IT teams at MODE. They will assist in deploying and
maintaining IT infrastructure and interacting with IT systems that work together to support MODE’s infrastructure for optimum functionality.

Duties and responsibility:

• Maintain and monitor all infrastructure assets across the MODE sites and internal data-centre infrastructure
• Monitor systems and identify performance issues proactively using Zabbix
• Work within strict time frames and elevate incidents within defined time frames for immediate resolution
• Monitors service delivery compliance within the stipulated stakeholder requirements
• Cater to doing infrastructure coordination related to design and setup activities at different stages of a projects within MODE’s internal DC
• Provide and monitor maintenance schedules and document across all markets
• Resolve issues and prepare status reviews and reports on a weekly basis
• Maintain a good working knowledge of current infrastructure and future trends
• First level support for all infrastructure issues raised by the support desk

Qualifications:

▪ Bachelor’s degree (or equivalent) in Computer Science or an IT related discipline
▪ Knowledge in Enterprise Systems and/or Network Administration (UNIX/Linux, Windows)
▪ Knowledge of cloud infrastructure, experience building high availability infrastructure
▪ Basic understanding of Internet based technologies (TCP/IP, DNS, Security, IP Routing, HTTP/HTTPS, SSH)
▪ Experience with Virtualization platforms (VMware) is desirable

Other skills:

• Ability to use imagination to overcome problems
• Ability to articulate technical and complex ideas clearly
• Ability to prioritise yet carry out several different tasks at the same time
• Ability to work with staff from many different areas of the organisation
• Ability to structure and analyse data to evaluate network performance and system performance

Work conditions:

• On-call availability
• Willingness and ability to travel and be away for long periods of time at a go

Closing date:

October, 9, 2018

Apply for Infrastructure Engineering Intern